Customer discovery that reads every interview for you - on Claude

What the Customer Discovery Agent does

If Claude is where your documents live, this agent slots into that workflow. It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.

Interview notes pile up in docs, themes stay in your head, and the next investor update says customers love it with no evidence behind it.

Where the three files go in Claude

Create a Project for the job and add skill.md as Project knowledge with the setup prompt as instructions. Run the setup conversation, check the sample-data output, then start each run in that Project so the rules stay loaded. Artifacts Claude produces can be saved out to your Drive.

What a run looks like on Claude

A run looks like this: you open the Project, paste the usage prompt with this run's inputs, and Claude works through customer-discovery with the Project's knowledge loaded. The output - it turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation - comes back as an artifact you can save out to Drive. You approve, adjust or discard; nothing is final until you say so.

Setup, step by step

1. Create a Project in Claude and name it after the job (for example: customer discovery).
2. Add skill.md as Project knowledge and paste setup-prompt.txt into the Project's custom instructions.
3. Run the setup conversation; the agent runs customer-discovery on fictional sample data first - approve that test before real work.
4. Start each real run inside that Project and paste usage-prompt.txt with this run's inputs. Save artifacts Claude produces out to your Drive.

Honest limits on Claude

Without a Project, Claude chat context resets between sessions and you re-paste the rules. Keep the skill file in Project knowledge so the workflow stays put.

Questions people ask

Does the Customer Discovery Agent work on Claude?

Yes - the agent is three plain-text files, and on Claude they live in a Claude Project. The four setup steps below are the whole job: Create a Project in Claude and name it after the job (for example: customer discovery). Then add skill.md as project knowledge and paste setup-prompt.txt into the project's custom instructions.

What does the Customer Discovery Agent produce on Claude?

It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.. Claude hands it back as an artifact you save to your Drive. Every run waits for your approval before anything is sent, spent, published or scheduled.

Is this affiliated with Claude?

No. AI Agent Skills is an independent store. We are not affiliated with, endorsed by, or sponsored by Claude or its makers. Platform names belong to their owners; capabilities change, so check Claude's current documentation.

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AI Agent Skills is an independent store, not affiliated with Claude or its makers. Platform names belong to their owners.